Features
All features in the Synaps Commerce Platform are included in your cloud subscription, you can easily use any combination to suit your business!
Modular System
- Customize your feature set
- Turn on or off features to match your needs
- Keep things simple
- Even small teams have access to the full power of Synaps
- No charges per-module with simple cloud pricing
Process Engine
- Add intelligence to all your business processes
- Customizable status of you contacts, sales, products and more.
- Drag & drop editor for you to design and modify your own workflows
- Granular control over actions and events
- Automate emails and other tasks to save time
Sales Orders & Quotes
- Automate the sales process
- Fully customizable invoices
- Trigger emails and other events automatically
- Quickly generate invoices for existing customers
- Quickly convert quotes into sales
Product Database
- Multiple images supported per product
- Customizable category tree & many categories per product
- Split products across multiple catalogs for separation
- Custom data tags for product attributes
- Import/export products for fast bulk updating
Inventory Management
- Support for stocked, unlimited stock, batched, expiry dates,
combo products, and variant products
- Location/bin number support for stock records
- Cost price tracking and profit reporting
- Detailed stock change and adjustment visibility
Contact Management
- Manage a central list of customers, contacts & suppliers
- Unlimited phone numbers, email addresses, websites &
social media details per contact
- Design your own process for handling new contacts
- Set up automatic emails and messages to new customers
- View sales history at a glance on contacts
Purchasing
- Supplier product linking for fast reordering
- Handle foreign currencies & tax on purchases
- Build shipping costs into the cost prices automatically
- Automatically send orders to suppliers
- Easily receive purchases into inventory
Returns & Repairs
- Create returns on Sales Orders quickly & easily
- Customisable returns process with automatic actions
and emails as returns progress
- Options to replace, repair, or credit faulty items
- Generate customized return dockets, job sheets and more
Shipping & Dispatch
- Integrate directly with couriers and freight companies
- Print or scan shipping labels directly into Synaps
- Send tracking links to customers automatically
- Support for partial shipping of orders
- Generate Pick & Pack lists for fast dispatch
- Customize any dispatch slips or labels you need
Customer Credit
- Track customer credit from returns
- Allow customers to buy on credit
- Set credit limits and terms per customer
- Report on outstanding balances and overdue payments
Trade Me
- Easily configure your products to load onto Trade Me
- Set up regular schedules for auctions to list at the best times
- Customizable pricing on Trade Me auctions
- Automatically pull auctions if a product runs out of stock
- Set listing limits per auction and globally to keep fees under control
Amazon & Other Marketplaces
- Integrates with amazon to reach more customers
- Link to Magento websites to automate products & stock
- Full API for developers to link into any system
- Custom integration development services available