Features

All features in the Synaps Commerce Platform are included in your cloud subscription, you can easily use any combination to suit your business!

Modular System

  • Customize your feature set
  • Turn on or off features to match your needs
  • Keep things simple
  • Even small teams have access to the full power of Synaps
  • No charges per-module with simple cloud pricing

Process Engine

  • Add intelligence to all your business processes
  • Customizable status of you contacts, sales, products and more.
  • Drag & drop editor for you to design and modify your own workflows
  • Granular control over actions and events
  • Automate emails and other tasks to save time

Sales Orders & Quotes

  • Automate the sales process
  • Fully customizable invoices
  • Trigger emails and other events automatically
  • Quickly generate invoices for existing customers
  • Quickly convert quotes into sales

Product Database

  • Multiple images supported per product
  • Customizable category tree & many categories per product
  • Split products across multiple catalogs for separation
  • Custom data tags for product attributes
  • Import/export products for fast bulk updating

Inventory Management

  • Support for stocked, unlimited stock, batched, expiry dates,
    combo products, and variant products
  • Location/bin number support for stock records
  • Cost price tracking and profit reporting
  • Detailed stock change and adjustment visibility

Contact Management

  • Manage a central list of customers, contacts & suppliers
  • Unlimited phone numbers, email addresses, websites &
    social media details per contact
  • Design your own process for handling new contacts
  • Set up automatic emails and messages to new customers
  • View sales history at a glance on contacts

Purchasing

  • Supplier product linking for fast reordering
  • Handle foreign currencies & tax on purchases
  • Build shipping costs into the cost prices automatically
  • Automatically send orders to suppliers
  • Easily receive purchases into inventory

Returns & Repairs

  • Create returns on Sales Orders quickly & easily
  • Customisable returns process with automatic actions
    and emails as returns progress
  • Options to replace, repair, or credit faulty items
  • Generate customized return dockets, job sheets and more

Shipping & Dispatch

  • Integrate directly with couriers and freight companies
  • Print or scan shipping labels directly into Synaps
  • Send tracking links to customers automatically
  • Support for partial shipping of orders
  • Generate Pick & Pack lists for fast dispatch
  • Customize any dispatch slips or labels you need

Customer Credit

  • Track customer credit from returns
  • Allow customers to buy on credit
  • Set credit limits and terms per customer
  • Report on outstanding balances and overdue payments

Trade Me

  • Easily configure your products to load onto Trade Me
  • Set up regular schedules for auctions to list at the best times
  • Customizable pricing on Trade Me auctions
  • Automatically pull auctions if a product runs out of stock
  • Set listing limits per auction and globally to keep fees under control

Amazon & Other Marketplaces

  • Integrates with amazon to reach more customers
  • Link to Magento websites to automate products & stock
  • Full API for developers to link into any system
  • Custom integration development services available